Terms of Use

Anyone accessing and using this site is considered to be a user of the site. The user status implies full acceptance of the conditions set forth in this section as well as special conditions which may be established for specific services and uses. Users accept the responsibility of adjusting their actions to the said conditions and of observing the provisions of the prevailing legislation, as well as instructions and warnings that are brought to their attention.

When using a password or username to access content or services of this website, you are required to keep the password/ username confidential and to use them diligently. In the event of loss or negligent use of the password, the user is liable for any subsequent use by third parties.

The company Jamonería Jose Luis Romero is not obliged to control the opinions or information expressed by users in comments sections, but reserves the right to remove those which may be in violation of the law, especially when involving a violation of fundamental rights and freedoms, or infringement of good usage or these terms and conditions.

The company Jamonería Jose Luis Romero will not be liable for any loss or damage that may arise from interference, omissions, interruptions, breakdowns or disconnections in the operational functioning of this electronic system caused by factors beyond the control of the company Jamonería Jose Luis Romero, or due to technical limitations or adjustments; or any damages that may be caused by viruses or by third parties through unlawful interference beyond the control of the company Jamonería Jose Luis Romero.

The guidelines adopted by the company Jamonería Jose Luis Romero on the Protection of Personal Data are stated in the Privacy Policy section of this website.

The company Jamonería Jose Luis Romero reserves the right to change the terms and conditions.

 

Prices

All prices of the products and services are in Euros and include the corresponding VAT (value added tax).

 

Returns

If the received product does not satisfy you or presents some hygienic incidence you should notify it to us by electronic mail to the following address info@jamoneriajoseluisromero.com indicating us the order number or the name for invoicing given when attending the order. Once received, we will contact with you to coordinate the return.

Remember that you have seven days to process the incidence and that you must conserve the initial packing. Also hams and shoulders will have to conserve the seals and the band that surrounds the cane in an inviolable way, reason why it is advised not to cut to these elements when starting its consumption.

The transport costs generated by the return (pick it up and send the article again) will be assumed by Jamonería Jose Luis Romero whenever the product presents some hygienic-sanitary defect for what its consumption results detrimental for the health (rotten piece, hole, etc.). The transport costs will be paid by the client when the return is motivated by any other cause to the one mentioned previously (dropping of the purchase, appreciations about the flavor, aroma, level of fat, level of salt, etc.). Anyway it will not be a reason for return the amount paid for Cash-On-Delivery, if this mode of payment was chosen.

So, to proceed to a return of a ham or a shoulder, the piece must not be consumed in more of a fifteen percent of its original weight, that is equivalent to a thirty percent of its usable part.

 

Applicable Law and Jurisdiction

For the resolution of all disputes or questions relating to this website or the activities carried out herein, Spanish law will apply, to which the parties expressly submit themselves, with the Courts of Seville being responsible for the resolution of all disputes related to usage thereof.